Support Center
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Introduction
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1
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What is Richie and how to contact us?
Account and Login
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1
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Creating and managing your account
Dashboard
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1
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What is Dashboard and how does it function?
Sites & Placements
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7
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How do to add a website to an account?
I added my website, but it was not approved. What happened?
I added my website/blog. What should I do next?
What is a placement and why there are so many types?
How can I choose ads for my website?
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Reports
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5
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How can I check statistics for my website/blog?
Can I check my earnings for each website separately?
I can see only clicks. Why there are no conversions yet?
I used to have a lot of conversions, but recently CR has drastically decreased. What happened and how can I optimize my campaigns?
I would like to earn more money. What can I do?
Payments
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7
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Where can I track my earnings and payments status?
How can I get my payment? Can I use PayPal?
What is a difference between Total balance and Payout balance?
I need an invoice for the requested payments. How can I request it?
I made a payment request and it is still in “pending” status. When should I expect the payment?
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Referral Program
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1
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What is Referral Program and what is an advantage of taking part in it?
Issues
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2
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The platform is not working properly. What should I do?
I do not see any ads on my website. What should I do?
